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December 09, 2022 1:37AM

IRWD is resuming late fees and interest on past due balances beginning Sept. 1, and discontinuation of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to sign up for a payment arrangement to avoid late fees, interest and discontinuation of service. Visit IRWD.com/payment-arrangement, or call 949-453-5300 to apply.

December 09, 2022 1:37AM

IRWD is resuming late fees and interest on past due balances beginning Sept. 1, and discontinuation of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to sign up for a payment arrangement to avoid late fees, interest and discontinuation of service. Visit IRWD.com/payment-arrangement, or call 949-453-5300 to apply.

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customer care

Commercial / Industrial / Public Authority / Non-Residential Mixed Usage Rates

Here is an at-a-glance view of IRWD commercial / industrial / public authority / non-residential mixed usage water rates. Complete water rate information is available in the IRWD Rates and Charges document.

Potable water rates
 

Tier

Rate (per CCF)

Base index percent of usage (by month)

Base Rate
Wasteful

$2.42
$14.64

0-100%
101%+

Recycled water rates  
 

Tier

Rate (per CCF)

Base index percent of usage (by month)

Base Rate
Wasteful

$1.23
$7.20

0-100%
101%+

Recycled water loan rates

Tier

Rate (per CCF)

Base index percent of usage (by month)

Base Rate
Wasteful

$2.42
$14.64

0-100%
101%+

Monthly service charge

The monthly service charge for commercial, industrial, public authority and non-agricultural landscape irrigation is based upon the meter size and ranges from $10.75 for a 5/8" by 3/4" Disc meter, up to $2,042.50 for a 16", 18", 20" propeller meter or up to $2,526.25 for an 8" Omni F2 meter.

Pumping surcharge

  • IRWD incurs additional pumping costs in order to provide service to customers who reside at higher elevations within the service area.

  • The pumping surcharge is based on the actual prevailing energy costs and varies depending upon the elevation of the area served.

  • If you live in an area affected by a pumping surcharge, it will be itemized on your bill.

  • Click on links to see pumping surcharge maps that indicate the pumping surcharge areas and associated charges for both drinking water and recycled water.

Water allocations

IRWD’s rate structure is site specific, taking into consideration production needs, number of employees, water use efficiency practices and irrigation needs.

Many properties have separate water meters for indoor use and outdoor landscaping – in these cases, the budgets are handled separately.

Commercial, industrial, public authority and institutional water budgets are referred to as a base index.

The base index is determined from actual historical water usage for each individual customer.

The monthly water bill is calculated by comparing actual usage with the base index.

When a business grows, adds more employees, increases manufacturing output or serves more customers, customers may request a base index evaluation for possible adjustment of the base index.

Public authority charges and allocations

Public authorities, such as cities, school districts, and other federal, state, and local public entities within IRWD’s service area, are charged for their fair share of IRWD’s services, generally under the commercial/industrial category. Their allocations are set accordingly.