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customer care

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October 04, 2022 9:38AM

IRWD is resuming late fees and interest on past due balances beginning Sept. 1, and discontinuation of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to sign up for a payment arrangement to avoid late fees, interest and discontinuation of service. Visit IRWD.com/payment-arrangement, or call 949-453-5300 to apply.

October 04, 2022 9:38AM

IRWD is resuming late fees and interest on past due balances beginning Sept. 1, and discontinuation of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to sign up for a payment arrangement to avoid late fees, interest and discontinuation of service. Visit IRWD.com/payment-arrangement, or call 949-453-5300 to apply.

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customer care

Request a Speaker or Tour

IRWD has a long history of commitment to water education and recognizes the significant impact lifelong learning can have on a community. IRWD's Speakers Bureau offers experts to share their knowledge and create public awareness about key issues relating to water. IRWD customers can request group tours of the San Joaquin Marsh, the Michelson Water Recycling Plant and other IRWD facilities. Groups IRWD has worked with include local service clubs and organizations, chambers of commerce and professional associations, and schools, colleges and student groups.

 IRWD's Speakers Bureau

Experts are available to share their knowledge and create public awareness about key issues relating to water. The Speakers Bureau is a free service to organizations within the IRWD service area. It's easy to request a speaker for your group or organization! We can speak about many water topics and look forward to getting out in the community to meet with you in person. We can even set up dates with your group throughout the year on a variety of topics.

 Tour Offerings


IRWD customers can request group tours of the San Joaquin Marsh, the Michelson Water Recycling Plant and other IRWD facilities. Minimum 10 participants required for tours. Tour participants must be at least 10 years old. Tours are available Monday through Friday, 8:30 a.m. to 3:30 p.m. No tours will be scheduled for holidays or weekends.

How to Request Your Speaker or Tour

Please complete the form below. 

Requests must be submitted at least two weeks before the desired date and are subject to review and approval. Once your request is approved, we will email a confirmation. Please provide all information requested below; incomplete applications cannot be processed. Allow a minimum of three business days for requests to be reviewed, approved, and confirmed.

For more information, please contact the Public Affairs department at 949-453-5500 or info@irwd.com.

IRWD Speaker or Tour Request
  1. Options(*)
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  2. First and Last Name(*)
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  3. Group Name(*)
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  4. Your Email(*)
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  5. Address(*)
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  6. City
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  7. State
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  8. Zip
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  9. Phone
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  10. Number of People Attending (Minimum of 10)
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  11. For plant tours, are all attendees 16 years of age or older? Please enter "Yes" or "No"
    All tour attendees must be 16 years of age or older
  12. Describe Group and Interest
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  13. Event Location (if requesting speaker)
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  14. Date Requested (excluding weekends and holidays)
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  15. Time Requested (Between 8:30 a.m. and 3:30 p.m.)
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